BL
Barry L

1 reviews | Active since Dec 2011

31 Jan 2017, 10:30

Cannot cancel SIM cards part of ADSL package

<p>I had a Telkom ADSL package deal from Telkom, where they supp**** me with and ADSL line, as well as 4 SIM cards with the package. The 4 SIM cards was 2 DATA packages and 2 VOICE packages. </p> <p>I also received an integrated SIM as my ADSL was giving me problems. </p> <p>I requested for the ADSL line to be cancelled on the 13th December, see attached proof of cancellation (emailed to ********** I assumed that part of this the SIM cards would also be cancelled as it is part of the package that I took out with Telkom.</p> <p>I also subsequently put in a request to cancel the SIM cards (numbers above) and this was done on the 26th December.</p> <p> </p> <p> </p> <p>All the SIM cards mentioned above are still active, although the ADSL line has been cancelled.</p> <p> </p> <p>When following up on the 24th January with Telkom, they advised that I should follow up 2 days later to see if the SIM cards are deactivated, but it does not seem that way.</p> <p> </p> <p>The ADSL line was cancelled on the 25th January.</p> <p> </p> <p> </p> <p>Can you please assist in the cancellation of the SIM cards with immediate effect as I don’t want to be billed for this.</p>

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