CANNOT CANCEL MY LINE

i have cancelled my account 3 weeks ago at a Telkom store. I even went to the Telkom store to follow up. However my line is still active even though i moved out of my place. I even got charged extra DSL fees for April even though i had no internet package with telkom but with afrihost and DSL has already been paid for April.<br> <br> There has been no response regarding my cancellation and no one answers at 1020. I have tried emailing , phoning and even tried the online chat support but still nothing, Why should i pay for a service i cancelled. Why should i pay extra money for DSL i did not order?. Why does a consumer have to pay for a service he's not using? Why do you not cancel the line when the consumer request for cancellation?