1 reviews | Active since Nov 2012
Cannot Cancel My Account
<p>I've been trying to cancel my phone line since November - I've sent multiple emails, called the accounts department and I'm still receving invoices...</p>
Good day Jacques,
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Jacques,
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
I have still had no reply or contact from anyone at Telkom, and keep receiving SMS that my account is overdue.
Honestly, if you have any way to avoid Telkom - choose that option and save yourself a whole pile of trouble.
I have still had no reply or contact from anyone at Telkom, and keep receiving SMS that my account is overdue.
Honestly, if you have any way to avoid Telkom - choose that option and save yourself a whole pile of trouble.
Still no reply, and still getting monthly invoices...
Still no reply, and still getting monthly invoices...
This is insane now... 6 Months to cancel a phone service? What are you guys smoking?
This is insane now... 6 Months to cancel a phone service? What are you guys smoking?
Or just to be clear, 6 Months and counting, despite emails, calls to telkom and calls from debt colletors (who told me they are dealing with this kind of thing constantly).
Lets see if they manage to process a simple phone line cancellation before the year is over...
Or just to be clear, 6 Months and counting, despite emails, calls to telkom and calls from debt colletors (who told me they are dealing with this kind of thing constantly).
Lets see if they manage to process a simple phone line cancellation before the year is over...