Cannot cancel line for 11 months
<p>I have been trying to cancel my landline at our old house since February 2016. I have sent through the required documents but never get a response. Can someone please look into this and refund me the money for the past 11 months and CANCEL MY LINE!!! This is ridiculous!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***