1 reviews | Active since Jul 2016

30 Aug 2016, 16:54

Cannot cancel - Don't join! You will never be able to cancel!

<p>This is now my second post.</p> <p>I've been trying to cancel my ADSL line since April. A simple process you would think. But NO! This company can't even do that right! After numerous emails and phone calls without any progress. I've even logged a dispute on my bill. I was even put on hold for 30 minutes without any assistance. I sent the cancellation documents, I've followed their over-the-top cancellation procedures, yet still no progress! I still get the bill every month, like clockwork.</p> <p>This company doesn't care about their existing customers. And they think they don't need to.</p> <p>If Telkom cannot get something like this right, then imagine what else they aren't getting right.</p> <p>DO NOT SIGN UP FOR ANYTHING! Whether it's mobile, ADSL or any other service. I've heard the same stories from many people across all products and it's the same.</p> <p> </p>

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