Cannot Cancel Account Since Nov 21 and Broken Cables are Still Lying In My Property

I also have multiple reference numbers from calls stating lines are not working, cables are STILL lying on the ground and cut open in the property, and trying to cancel the contract as it is unreliable. These calls date back as far as November 2021 and we still are getting charged monthly.

I cannot recall how long I have spent waiting on calls or in Telkom shops to get this resolved but perhaps the reference numbers below can be an indication, also note that often when on a call to Telkom going through the process the line cuts and you start the entire process again. The most recent event of this was with me in the Telkom shop using their landline and calling Telkom. Ref numbers: ***4 - I received notification this is resolved how so? ***************985848

This needs to be canceled, the invoice needs to be credited due to no service. I have tried canceling with Telkom, place can you make the reference of the below.

Thank you