JW
John W

1 reviews | Active since Sept 2016

08 Sept 2016, 17:47

Cannot cancel account

<p>I signed up for ADSL through telkom. Was awesome service and was done in next to no time. Five months later I moved to a different residential address and cancelled my account. 4 Months on and I am still recieving bills despite 2 phonecalls and many emails sent, not to mention three cancellation forms. What do I have to do to cancel the account? Who is going to pay the outstanding bill for the 3 months charged for after the notice period?</p> <p> </p> <p>Excellent sign up service but the absolute worst when it comes to cancellations...</p>

0
Replies (1)
Telkom
Telkom's reply09 Sept 2016, 10:22
Official

Hello jcwat

Please email us a copy of your cancelation forms sent to ***, subject line AI*** for our fulfillment team to assist further.

Regards

Noleen

Telkom Social Media Team.

Best regards,