CS
Chantelle S
1 reviews | Active since Nov 2015
29 Feb 2016, 10:29
CANNOT CANCEL ACCOUNT
I cancelled our account on 14 January 2016. We keep getting invoiced for this account and when we phone they have no record of the cancellation. Going to a branch does not help!!! They tell you straight that they cant guarantee that the line will be cancelled because they also just email it to [Email Removed]<br> HOW DOES ONE CANCEL A TELKOM LINE????? I can not pay for something I do not use and cancelled two months ago!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
29 Feb 2016, 11:03Hello CSTORM,
Apologies for the inconvenience caused. Our team will look into this matter and be in touch.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the inconvenience caused. Our team will look into this matter and be in touch.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply29 Feb 2016, 11:03
Official
Hello CSTORM,
Apologies for the inconvenience caused. Our team will look into this matter and be in touch.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the inconvenience caused. Our team will look into this matter and be in touch.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,