1 reviews | Active since Mar 2009
Cannot answer me, can you?
My mom has been diagnosed with Alzheimer's and I took over all her financial liabilities' - legally, with all the necessary documents etc. (already provided to Telkom).. My mom went through a really bad time and I forgot to pay her telephone account. This morning I called to enquiry what the total outstanding amount is. I received an initial account of R2300 on which I paid R1400-00. This morning the outstanding account is either R2284 or R2822, because every time I questioned the person (who refused to repeat his name to me) I was given different totals. I had to remember that I had to pay rental \and other stuff". When I asked what the \""other stuff\"" are and where the additional amounts are now coming from"
Thank you for making contact with us
This response serves as confirmation that your query has been received.
As per our telephonic conversation once the account has been paid we will then be able to remove the services from your mothers line.
Your reference number is: SM172901
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
As per our telephonic conversation once the account has been paid we will then be able to remove the services from your mothers line.
Your reference number is: SM172901
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,