1 reviews | Active since May 2016

21 Sept 2016, 15:51

cannot accept ridiculous charge

<p>yes my debit order of R89 bounced but you cannot tell me that the penalty fee is R136.</p> <p>i refuse to pay that amount</p> <p>cancel the debit order and i will make manual payments.</p> <p>this fee was not communicated to me as the application was telephonically</p> <p>fix this and call me once this mess is sorted, i will visit your stores and pay this account.</p>

0
Replies (2)
Telkom
Telkom's reply22 Sept 2016, 08:31
Official

Hi nomvula-majozi,

Thank you for making contact with us

Please be assured that we have sent your query to the billing Team for further assistance, they will be in contact with you.

We really do apologize for any inconvenience caused to you.

Your reference number is: ***7

Regards
Launa
Telkom Social Media Team

Best regards,

's update26 Sept 2016, 16:59
Reviewer Update

does it take this long to respond to client's complaints???