Canellation of contract

<p>Good day</p> <p> </p> <p>I cancelled my contract with Telkom in January 2016. (My contract was a two year contract that ended in January 2016). I went to the shop in Canal Walk next to Pick and Pay. I filled out th form and the shop assistant had to process my request. During the next two weeks, I've received calls from a number I do not know. I could not answer my phone as I am a high school teacher and they phoned during my teaching time. After two weeks, I received an sms from Telkom saying that because I did not answer my phone, my contract is not cancelled. (I did not know that I had to cancel it twice! - I filled out the form). At the end of February my normal payment of R159 went off again. I phoned Telkom complaints and a lady helped me over the phone to cancel my contract without Telkom phoning me again. In March another payment went off. I then decided to complain to Hello Peter on 1 April 2016. Through Hello Peter I was contacted by an assistant and had to email a new cancellation form with my ID through. At the end of April another payment went off, this time R275. I went to the bank and cancelled the payment again - I CANCELLED MY CONTRACT!!!! In May a payment for R375 went off from my bank account. I went to the bank and they put another hold on the debit and cancelled the payment - I did not authorise the payment to go off and I've cancelled my contract!!!!! In May went to the Telkom Shop in Canal Walk oposite Clicks. They informed me that NONE of my previous cancellations was ever logged. I went through the enire process again and they logged my case. CASE NUMBER ********** 3. Maggie Reneke helped me. During the next couple of weeks I've emailed her to ask about the case and if it was logged and if everything went through as cancelled. I never received a reply again. Today, 15 June, another payment of R475 went off from my account. I went to the bank to cancel payment as I'VE CANCELED MY CONTRACT AND WANT NOTHING TO TO WITH TELKOM - THEY ARE TAKING MY MONEY! I then received an sms saying that I've breached my contract with them. WHAT CONTRACT? I'VE CANCELLED MY CONTRACT! I cannot get anyone to help me, no-one from any Telkom shop has been of any help and when I want to talk to someone in the finance/billing department to sort out my problem, NO-ONE CAN HELP ME!!!!! What should I do??????????? I ONLY WANT TO CANCEL MY CONTRACT AND I'VE BEEN TRYING FOR THE LAST 6 MONTHS TO BE RID OF TELKOM!</p>