Cancelltaion NOT attended to!

<br> Hi,<br> <br> My cancellation is being going on since the beginning of December with no feedback or response from Telkom at all.<br> <br> This was submitted on the 05/12/2015 at the store and i was initially told 7 working days, which i then followed up with the contact centre that now confirmed 21 working days and gave assurances that it would be done by the end of December. <br> <br> I have contacted the call centre numerous times but to no avail. I need this attended to as a priority with effect 31/12/2015.<br> <br> Well today is the 09/01/2016 as have not received any feedback from Telkom Mobile, so i contact the call centre once again and get told that \it's being attended to and someone will contact you"<br> <br> I find this service absolutely unacceptable from a service point of view"