wV
wynand V

1 reviews | Active since Apr 2015

22 Apr 2015, 15:38

Cancelling your contracked you wish

I have canceled my cell phone contracted with them 2 months ago and still they charge me for it and I'm still have to pay and they sad they will decide when the contract will be finish. We as end users have the right to say when our contracts are finish not the mobile network

0
Replies (1)
Telkom
Telkom's reply24 Apr 2015, 17:11
Official
Hello wynandwolf,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106329.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team