Cancelling with Telkom.

My 70 year old mother has been trying to cancel her ADSL and add-on services with Telkom since APRIL, after getting the run multiple times, she got the details and mailed off the cancellation form on the 3rd of MAY.

She is STILL being billed, she's so despondent with Telkom she doesn't even want to talk about it.

Could you PLEASE JUST CANCEL THE ADSL AND LINE ADD-ONS.

I will provide you with all the additional information, and the dates and times of the mails being sent, and all follow up calls since she refuses to even engage with the Telkom operators anymore, and I obviously can't phone on her behalf.