Cancelling voice and ADSL for Fibre

<p>I cancelled my ADSL line on 2 March 2017. Shortly thereafter I also cancelled my voice line as the number port went through on 12 April 2017. To this day I have been unable to contact Telkom using the 10210 number. I also cannot hold indefinitely on the line as I am no longer a Telkom voice line subscriber and it would cost a fortune. Going into the Telkom store hasn't helped. The online chat function on the Telkom website is broken and no one is there, nor do they call back if you try to leave a number to call. I have received useless responses from Telkom on Facebook saying they will help and someone will contact me but no one ever has. I keep receiving bills from Telkom and nothing has been cancelled!</p> <p> </p> <p>Since 2 March I have been using OpenServe fibre and therefore do not need my ADSL line anymore. Telkom seems to think otherwise! </p> <p> </p> <p>In the meantime I refuse to pay any account sent to me by Telkom as I am trying desperately to dispute it all to no avail. </p>