Cancelling Telkoms Service

<p>I cancelled my telkom internet on the 23 May 2017 to take effect 23 June. I was told when the rep called that upon cancelling I would not be debited further but the line would be active until 23 June 2017 due to the 30 day waiting period. I was debited in June as well as July even after sending them a message questioning the debit. I got a response saying "the data portion was not cancelled due to a system error" and that they were busy resolving it, yet I was still debited after the response. Can telkom please cancel everything including debit order. </p>