LR
Leanne R
1 reviews | Active since Mar 2009
30 Mar 2015, 12:25
CANCELLING OF FREE DATA TIME
I signed up with Telkom and received a full special which included a free ****le and free MB per month on the ****le. From the time I received it, I could not get the ****le to connect. After going to Telkom several times I resorted to taking it to our company IT specialists who could not connect the ****le either. Eventually I got hold of an extremely rude \assistant"at the Hillcrest branch who informed me that the sim card for the ****le was actually faulty and when I questioned how much data I still had"
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Telkom's replyOfficial
30 Mar 2015, 13:36Hello learich,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been escalated further.
Your reference number is SM99979.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been escalated further.
Your reference number is SM99979.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply30 Mar 2015, 13:36
Official
Hello learich,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been escalated further.
Your reference number is SM99979.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been escalated further.
Your reference number is SM99979.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***