JE
Jacques E
1 reviews | Active since Nov 2014
12 Apr 2015, 07:23
Cancelling number on account ***
Simple request to cancel one phoneline on the 23rd March is still dragging on. I send email on 23rd march as per their usual request on a letter head to their SATNER email address. <br> <br> Do you think they will respond!!! Maybe they do not know how to respond??? I want this resolved line cancelled and reimbursed for the fees on this line since 23rd March !!!<br> <br> Come on Telkom!!!
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Telkom's replyOfficial
12 Apr 2015, 08:34Hello ERASSIE1980,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102601.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102601.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply12 Apr 2015, 08:34
Official
Hello ERASSIE1980,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102601.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102601.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team