WG
Willem G
1 reviews | Active since Jun 2012
23 Jul 2015, 14:59
Cancelling DSL
I have been on the phone for weeks. I cannot even get through. I follow the voice prompts, but no one ever answers. I have been on hold for and hour at a time.<br> <br> I am moving to a new house, and there is no Telkom ADSL service in the area so I do not have a choice. I will not be paying my R180 per month from the end of July.<br> <br> Seeing as you wont answer your phone or email, I cannot send through or speak to someone to cancel the DSL correctly.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
23 Jul 2015, 17:19Hello Willem Gerber,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127891.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127891.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply23 Jul 2015, 17:19
Official
Hello Willem Gerber,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127891.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127891.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
