LN
Leandri N

1 reviews | Active since Jan 2014

20 Jan 2017, 11:26

Cancelling contract if service not reinstated today

<p>I've been struggling with my Telkom line since Friday 13/01/2017 with intermittant service. Usually happens when it rained & after a few days sorted itself out. On Monday the line was still intermittant & I reported the issue to Telkom. By Wednesday, I had no service anymore. Was told a technician was working at the exchange & there was water damage & parts needed to be raplaced. Till today this has still not been done. I call Telkom twice a day & get the same feedback everytime. The technician did not have the required parts & will return later. The technician also never seems to answer his phone when an agent tries to call him. I am telling you now, if my line is not repaired by COB today, I will cancel my service with immediate effect & get a different service provider. I don't care if I am on a 24 month contract, I will fight you with everything I have. Your service is terrible & your technicians are utterly useless. Sort out my flippen line Telkom, I can't tell you enough how important it is that my line is sorted out today, I I get 1 more damn stupid excuse & I am going to lose it. Get your act together now. </p>

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