Cancelling Contract

<p> </p> <p>Telkom has the most ridiculous cancellation policy. After having gone to the store with my ID, filled out the forms and had a copy of both the forms and my ID made and the details entered onto the system, I was told that I had to receive a phone call from cancellations.</p> <p> </p> <p>That was in the last week of December. Another week has gone and still no phone call. I will now have to scan and email them my forms and most likely call them myself. What should have been simple, now involves me chasing after them.</p> <p> </p> <p>I went to cancel in December and was prepared to pay for January. Now it's possible that I will have to pay for February as well as my cancellation hasnt been processed as yet. I'd like to point out that my contract ended a year ago and was on month to month until I found a better deal.</p> <p> </p> <p>I'd like others reading this to be aware that even though Telkom is good value (due to the network being poor), their cancellation porocedure is overly complicated.</p> <p> </p>