DZ
Dan Z

1 reviews | Active since Jun 2015

01 Jun 2015, 11:27

Cancelling an account

Hi,<br> <br> Trying to get through to Telkom in order to give my 30 days notice, 1 hr in and no response!! My line number is ***. All services including ASDL line must be stopped on 30 June 2015. I am leaving the country and closing the bank account so you will have no one to charge in July. <br> <br> Service center response times are awful and there's no information on whether the cancellation of a service may be done online or on email.<br> <br> Thank you in advance!

0
Replies (1)
Telkom
Telkom's reply01 Jun 2015, 13:34
Official
Hello Danza27,

We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you.

Your social media reference number is SM114892.

Regards,
Joshua Mnisi
Telkom Social Media Team