DH
Danie H
1 reviews | Active since May 2013
02 Feb 2015, 09:53
Cancelled, yet they won't give my money!
It has now been more than 3 months that I have cancelled my Telkom Mobile account, yet they have not given me my money that has been in credit. In plain english, that is theft!<br> <br> After 2 calls to the call centre, and two visits to Telkom Mobile stores, there is no activity on Telkom's part.<br> <br> SHOCKING!!!
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Replies (1)
Telkom's replyOfficial
03 Feb 2015, 08:18Hello DooRoo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85288.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85288.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Telkom's reply03 Feb 2015, 08:18
Official
Hello DooRoo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85288.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85288.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team