BN
Brandon N

1 reviews | Active since Jan 2016

13 Feb 2016, 15:43

Cancelled wrong services

Please be advised I'm tired of wasting my time.. Money..petrol and patients with you guys.. I asked to have my DSL line AND INTERNET cancelled... As AXXESS covers that from there sides my new ISP. My Internet has been off for 3 days now because my land line was suspended instead and my DSL line is still active. I'm not aplying for a new line and filling further forms in... Remove all from my account and just have my current telephone line reactivated... This is the second report I'm putting here and would do this daily if they allowed..

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Replies (1)
Telkom
Telkom's reply13 Feb 2016, 19:57
Official
Hello Bwdnixon,

We are very sorry for the inconvenience caused.

This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.

Should you need to contact us, please do so via email: ***.

Your reference number is: SM200407.

Kind Regards
Gadija
Telkom Social Media Team

Best regards,