SS
Simon S
1 reviews | Active since Nov 2011
20 Aug 2015, 14:43
CANCELLED THE WRONG ORDER - 1 MONTH DELAY NOW
I asked them to transfer my ADSL line from my old address to my new address. <br> They transferred JUST THE VOICE part of the line.<br> <br> Then they opened a new order to transfer the ADSL portion but instead...<br> Some smart **** cancelled the second order instead of the first part - HAVE TO START ALL OVER AGAIN!! <br>
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Telkom's replyOfficial
20 Aug 2015, 15:03Hello rescuemen,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM136600
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM136600
Regards
Luleka
Telkom Social Media Team
Telkom's reply20 Aug 2015, 15:03
Official
Hello rescuemen,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM136600
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM136600
Regards
Luleka
Telkom Social Media Team