1 reviews | Active since May 2011
cancelled the wrong contract/ bad service from the service centre
<p>In short:</p> <p>Struggled 4 months to get contract scancelled. Eventually after a hour in the Esagate Branch the item was logged.</p> <p>Then after a month the contracts was still not cancelled.</p> <p> </p> <p>Then after a few calles to the call center the contracts was cancelled but the wrong once was cancelled. This after a form was clearly filled out. Someone cant read!!!!</p> <p>NOW MY ISSUE IS TO GET THIS ISSUE RESOLVED!!!!!</p> <p>several calls again to the call center but there is not direct line to the cancellation department.</p> <p>I just want the issue resolved with competent call center staff.</p> <p>So I will never recommend telkom to anybody!!!</p>
Good day fjcilliers
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day fjcilliers
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Still nothing from anyone at telkom. I have been without the connection for over a week now. My business is suffering because of *********** staff at telkom. Please tell me who is going to cover my loss of income?
Still nothing from anyone at telkom. I have been without the connection for over a week now. My business is suffering because of *********** staff at telkom. Please tell me who is going to cover my loss of income?
