Cancelled Telkom Service--Still Charge me?!!!
<p>Hi, Telkom customer service department.</p> <p>Especially about Telkom Service cancellation department!</p> <p>Im writing this email to complaint about you guys performance and attitude regards to your duty!</p> <p> </p> <p>I have sent a telkom service cancellation email with all the required documentation, e.g. cancellation form, photocopy of ID, and all the information to a email ********** </p> <p>I got a auto-reply said, the customer service people will contact me within 21 days, however,i never received a call!</p> <p>I sent this email 2 months time ago (60days!!!) </p> <p>And most ridiculous thing is, Telkom didn't cancel my debit order, and my money has been deducted from company bank account once again! However, i already indicate from email i sent to you guys, the reason we want to cancel it is, we have already closed our South African Office which was located in Sandton,Johannesburg. And telkom's telephone line and ADSL is working perfectly, however, the cancellation process make me crazy and completely not happy with you guys...it is full of disappointment. Please refund my money you guys deducted, and our telephone line number use to be ********** . Please cancel all the telephone line service and ADSL service from my debit order. Thank you!</p>