LM
Lungile M
1 reviews | Active since Dec 2011
03 Feb 2016, 10:56
cancelled Telkom Mobile Account still billed for
I canceled my contract account in November 2015 and i'm still billed for it monthly. I have sent the necessary forms for cancellation and have phoned the call centre numerous time and they have confirmed that they have received my form but still the account is not canceled.
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Telkom's replyOfficial
03 Feb 2016, 12:21Hello Lungie,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply03 Feb 2016, 12:21
Official
Hello Lungie,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team