CvdW
Christo van der Westhuizen

1 reviews | Active since Jul 2012

21 Feb 2019, 09:20

Cancelled Telkom Line Credit due

I cancelled my Telkom line in June 2018 and there are credits due on my account. To date, Telkom has not refunded me. I contacted the call centre on 11 Dec and spoke with an agent. He ensured me that the issue will be resolved and the money paid into my account. Today is 21 Feb 2019 and still nothing. I received an SMS with a reference number which I will enter into this review.

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Replies (1)
CvdW
Christo van der Westhuizen's update07 Aug 2019, 17:31
Reviewer Update
So, I finally received my refund from Telkom in August 2019. It silently showed up in my bank account this month. Took them more than 1 year. I am sooo glad I switched to Fibre and don't ever need to deal with this company.