1 reviews | Active since Aug 2014
Cancelled Telkom, left SA, still being billed
It is surprisingly difficult to cancel a Telkom account, I sold my house and cancelled my Telkom account a full month in advance with the Beacon Bay, East London branch. Low and behold I get an account for January, so I go back to the Telkom branch. It's closed down! So I go to another, this time the Hemingways branch. Fill in a form, they promise they will call but never do.<br> <br> I went to the Vincent Park branch and tried to cancel it, at least here the lady, Teresa was more helpful but couldn't solve the problem, my reference no. A***0. So now I get another account for a house I don't own and from a country I'm no longer in.<br> <br> What the **** Telkom, can you not cancel my line already? You nitwits need really need to streamline the process or at least do something for your staff at the stores, clearly they are stuck in the same boat as me. Dialing the call center to try to fix it. I went into the ****** store to avoid calling the call center!!!
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