GC
Guy C

1 reviews | Active since Aug 2014

22 Mar 2015, 01:26

Cancelled Telkom, left SA, still being billed

I've complained about this before and even had a response from Telkom saying they would cancel my account and I thought great! Finally this is going to get sorted out. It didn't last long though, I'm still being billed for a telephone line I cancelled in December 2014, in a house I sold last year and now I live in New Zealand.<br> <br> Come on Telkom please clear this up! I emailed you regarding this and got no response. So I'm complaining about it again.

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Replies (1)
Telkom
Telkom's reply22 Mar 2015, 06:58
Official
Hello goc,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM97911.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team