cancelled telkom account

Good day,<br> <br> My name is Jo-Anne Bowes tel number ***, cell number *** i am a customer of Telkom<br> <br> I haven't been with Telkom for a very long time i would say about 4 months now and a week after i became a customer all my troubles with Telkom started and its just continuing.<br> <br> I will start for the beginning i called into Telkom to have a 4meg uncapped internet line and telephone line placed in my house, the price i was quoted was R749.00 p.m that includes the line rental, the data line and the data, to which of my surprise i only had internet for a week. Then got cut off, i called in about 45 times in a period of 2 months to log a report of which the call center agents make promises they cannot keep or rudely direct me to someone else or even worse place the phone down in my ear. When i didn't think things could go worse i received my first months bill of R 2800.00, i immediately called into Telkom to have them rectify the problem as i haven't had internet for the 2 months they billed me for. As well for getting billed on things i did not ask for. I was told that i needed to pay that amount for them to reimburse me. So i told them i do not have that money to pay Telkom.