LB
Lara B
1 reviews | Active since Oct 2012
07 Jan 2016, 11:11
Cancelled subscription but they just keep billing
I've cancelled my data plan in August but you are STILL debiting my account - even after a SECOND visit to your store!<br> First case number: ***1<br> Second Case Number: ***1<br>
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Replies (1)
Telkom's replyOfficial
07 Jan 2016, 14:39Hello lbiance,
Thank you for bring this matter to our attention,
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number: SM184518
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for bring this matter to our attention,
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number: SM184518
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Telkom's reply07 Jan 2016, 14:39
Official
Hello lbiance,
Thank you for bring this matter to our attention,
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number: SM184518
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for bring this matter to our attention,
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number: SM184518
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team