Cancelled service, Telkom continues to deduct funds from account

<p>This is the second time I am dealing with this issue in so far as Telkom goes. When you stop a service, they continue to deduct the monthly service fees from your account like nothing ever changed, even as you hold the papertrail proof of product cancellation in your hands. This in turn causes nothing short of anyone's worst nightmare in having to deal with Telkom's infamously inept customer service staff. After travelling twice to 2 of their ever-fewer storefronts to desperately seek help, I'm here on HelloPeter today as proof that no amount of issue-escalation can save you when dealing with Telkom - painfully reminiscent of politics, lot's was promised but nothing was done. So I resorted to the phone to speak with a representative, only to be told that he thinks a refund is unlikely while unable to intelligibly articulate any shred of substantiation for this assertion and making me wonder how they can still be in business after so many years of public service failure? So here I again ask you kindly.. please pay back the money. It's not yours. Thank you.</p>