Cancelled Service Still being Billed

Good Day Shenker<br> <br> Apologies for the delay in response to your Hellopeter query.<br> <br> Upon investigation we have determined that we have not received any notifications noted on the system for cancellation of lines *** and *** for the 17.02.15. Know that all cancellation requests are required to have 30-day notice however these services are now fully cancelled. <br> <br> An investigation has been logged with credit management to determine any credits due to you. They will liaise with you between 7-10 days.<br> Please keep an eye out for your final statement which should indicate rental credits.<br> <br> Kindly be aware that the query has now been dealt with and closed.<br> <br> <br> Regards<br> ^GT<br> Telkom Social Media <br> Telephone: 10210 Email: [Email Removed]<br> <br> Attached emial from Telkom through hello Peter obviously somebody does know that m line has been cancelled. Still receiving accounts and billed for services<br> <br> please keep to your agreements<br> <br> Michael