Cancelled service in Feb 2016 ,still get billed for line.

<p>I JGH Lu**** sold my house in Klerksdorp in Feb 2016 to move to KZN. I needed to apply for an outdoor txfer on my Telkom landline no. ********** 144 to KZN. As well as a cancellation on my mother in laws Mrs SMA Schoonwinkel landline ********** 629.<br />On 24 Feb 2016 me, my wife and mother in law drove from Klerksdorp to Potchefstroom To <br />The Telkom front office do the needed admin .We were helped by a lady at the front desk <br />By the name of Sina, who helped me with my tx-fer form, and then assisted my 86Year old <br />Mother in law with the cancelation of her phone since she was moving to the old age home.<br />We left there happy job well done.</p> <p>I moved to my new home in Margate on the 11 March 2016, and was very happy with Telkom service <br />To get a call on the 11/03/2016 from the tech who want to install my line. Great work.</p> <p>BUT after 6 months received a call from Telkom my mother in law must pay Telkom R600-00<br />For a cancelled line. I explained to the person that the service was cancelled. 2 months later another call now R800-00. I called the Telkom no ********** 413 in Potchefstroom, no answer.<br />On 21 OKT 2016 me and my wife drove all the way from Margate to Potchefstroom to visit the Telkom front office.<br />The same lady ‘Sina’ REGONISED us greeting us ‘Hi hoe gaan dit met ouma”, I was very impressed. She remembered our request for the 2 lines, explained she do not know how it is possible,<br />She done some work on her computer and after a while said “don’t worry problem solved’<br />I asked her for some kind of evidence. She said she can’t give me anything because she corrected it directly on the system.<br />NOW 8-02-2017 I RECEIVE A MESSAGE FROM NICS CREDIT BUREAU FOR R1009.11 <br />Sorry no way it is not my problem if TELKOM did not do their work.<br />Please what more must I do to solve the problem.</p>