Cancelled service but still receiving bills

<p>I have cancelled my services with telkom and submitted my request on 16 Septebmer 2016. Telkom then cancelled everything except the 081 number which never work and has never been used. The original request also requested this number to be cancelled. I then did a follow-up stating that the number should also been cancelled. Through all of this, I am still receiving telkom bills. If you have an alternative, Don't use Telkom! </p> <p>Now, 5 months later, I have been told that the 081 number is still not cancelled and that I have to go que at a telkom offices to sort it out this number that never even worked and was never used.</p>