NR
Niraj R
1 reviews | Active since Jun 2015
13 Aug 2015, 14:30
Cancelled Service but still being billed
Cancelled my service (ADSL and phone line) in June 2015 however I am still being billed. When I called in yesterday, the agent told me that the service has not been cancelled. Please cancel my line and backdate my bill URGENTLY.<br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
13 Aug 2015, 17:13Hello Niraj,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134318.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134318.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply13 Aug 2015, 17:13
Official
Hello Niraj,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134318.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134318.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media