LM
Letumile M
1 reviews | Active since May 2015
16 May 2015, 11:29
Cancelled service / billed full month
I cancelled my service on 28 April 2015 and my billing cycle is normally from the 12th to the 11th of the following month. Though I cancelled the service in the middle of the month I have been charged for the full month. ***
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Telkom's replyOfficial
16 May 2015, 17:18Hello Letumilem,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111272.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111272.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply16 May 2015, 17:18
Official
Hello Letumilem,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111272.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111272.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team