Cancelled packages but still being billed???

WORST COMPANY EVER - We cancelled all our packages with Telkom in August 2020. To this day we still receive billing for a service we don't have. Its showing on the statement that there has been no activity but being charged for the packages previously cancelled? * Numerous times - I have contacted them via chat agent on the web. * Numerous calls to 10210 promising things will get sorted out * Numerous emails via the web - to date no contact has been made to myself

I can get no joy out of the Telkom Agents or Telkom Services - what is the next step to stop them from billing me. I just received another account for R1,983.10 saying i'm outstanding.