1 reviews | Active since Apr 2017
Cancelled over 4 months ago yet I am still being debited.
<p>I cancelled my Telkom line and all services in December 2016. I had this confirmed by Telkom and told it would be cancelled end of January 2017. However I have been battling with Telkom as they continue to debit my account. What makes it worse is that I moved our of the property in mid-February so I am being billed for something that I am definitely not using. Each and every time I contact Telkom and speak to their agents I get fed a different story. And each month I still keep being debited. I have contacted my bank to inform of this ******* debit order and am trying to get the debit orders reversed. I get told telephone Telkom yet agents hang up on me. I get told to send my complaint to an email address and no one replies. I get told to fill in a form and nothing happens. Why does Telkom not help its clients? How can get this issue resolved as Telkom keeps *******ly debiting my account for a service that I am not receiving.</p>
