SM
Servesan M
1 reviews | Active since Jun 2010
21 Apr 2016, 08:41
Cancelled order
<br> I recently took up and cancelled a telkom data contract.<br> The contract was cancelled a day after and well before the device was couriered.<br> A debit order was done on my account, and I am awaiting a refund on this.<br> I get passed from department to another when querying this.<br> <br> Please advise if I need to liaise with ICASA to get this resolved?
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
21 Apr 2016, 08:47Hello servesan,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply21 Apr 2016, 08:47
Official
Hello servesan,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,