1 reviews | Active since May 2016

23 May 2016, 07:24

Cancelled number

<p>I gave notice to cancel my contract with Telkom Mobile ***), and convert the number to prepaid, as I wanted to stay on Telkom Mobile as a prepaid customer. In my written notice to cancel the contract, I specifiaclly asked for the number to be converted to prepaid. Guess what, telkom cancels my number together with the contract.... I guess they are not interested in having my prepaid business? I was considering 2 more contracts with Telkom Mobile. I think I should actually reconsider, if my number is not re-activated and they sort out their mess......</p>

0
Replies (1)
Telkom
Telkom's reply24 May 2016, 12:01
Official

Good day ahmad-mahomed

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.