1 reviews | Active since Jan 2017
Cancelled! Not paying!
<p>I cancelled my telkom subscription at the beginning of April!</p> <p> </p> <p>You deducted another months subscription today!</p> <p> </p> <p>I had to phone in again at the end of April to confirm cancellation which was clearly NOT registered on the system as being done. I even accept YOUR fault and understood that a pro rata amount would be detucted.</p> <p> </p> <p>6th of May is when the line was cancelled....Are you telling me that on a R799 bill....for 6 days, My pro Rata amount is R 618.16.</p> <p> </p> <p>I am NOT paying your mistake.</p> <p> </p> <p>Get this sorted out!</p> <p> </p>
Hello lydon21
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Hello lydon21
This response serves as confirmation that your query has been received.
Your reference number : AI***
Please send us a private reply with the telephone number for our fulfillment team to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
********** 772
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********** 772
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