LG
Lydon G

1 reviews | Active since Jan 2017

01 Jun 2017, 09:03

Cancelled! Not paying!

<p>I cancelled my telkom subscription at the beginning of April!</p> <p> </p> <p>You deducted another months subscription today!</p> <p> </p> <p>I had to phone in again at the end of April to confirm cancellation which was clearly NOT registered on the system as being done. I even accept YOUR fault and understood that a pro rata amount would be detucted.</p> <p> </p> <p>6th of May is when the line was cancelled....Are you telling me that on a R799 bill....for 6 days, My pro Rata amount is R 618.16.</p> <p> </p> <p>I am NOT paying your mistake.</p> <p> </p> <p>Get this sorted out!</p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply01 Jun 2017, 14:37
Official

Hello lydon21

This response serves as confirmation that your query has been received.
Your reference number : AI***

Please send us a private reply with the telephone number for our fulfillment team to assist further.


Regards
Noleen
Telkom Social Media Team.

Best regards,

LG
Lydon G's update01 Jun 2017, 15:21
Reviewer Update

********** 772

Thank you