DB
David B
1 reviews | Active since Apr 2014
05 Apr 2016, 22:18
Cancelled my Service
Telkom arrogantly and maliciously cancelled my land line. The reason they did this is to try and coerce me to sign a contract for a much more expensive service. I contacted the call centre, they could not help me (or would not). They suggested I walk into a service centre to apply for reinstatement. They could not help me. (Or would not)<br> I pay R240.00 per year, now they want me to pay something like R200.00 per month to rent a line. I also got a Telkom LTE data package with just over a year to run on the contract. Guess who won't be renewing?
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Replies (1)Telkom's replyOfficial
05 Apr 2016, 23:53Hello dbellza,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220854
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220854
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Telkom's reply05 Apr 2016, 23:53
Official
Hello dbellza,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220854
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220854
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
