Cancelled my number - 9 DAYS to SORT OUT - ARE YOU MAD???!!!

<p>My contract was due for an upgrade so I sent in my cancellation form in November to move over the prepaid. I CLEARLY stated in my form to keep my current number active. As expected on 31/01/2017 my contract ended along with my number. I called Telkom and they said it will take 9 DAYS to sort out. </p> <p> </p> <p>It is unfathomable that A) People cannot READ A FORM</p> <p>B) They expect a customer to go 9 DAYS without use of their cellphone number</p> <p> </p> <p>Needless to say I will be going to MTN this afternoon!</p> <p> </p> <p>#HELLKOM</p>