JW
Julandi W
1 reviews | Active since Jun 2014
14 Oct 2015, 07:32
Cancelled my line and they still keep charging me!
Good day. <br> I cancelled my line in writing with a copy of my id as telkom asked me to do and did pay the last amount asked off me, now they send me bills of R2000 and still coming because sone idiot didnt do his or her job and didnt close my account I have the proof of email of cancelation in april and the pop for last amount. Now the wanna hand me over. If this is not fixed within this week I will not leave it here.
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Telkom's replyOfficial
14 Oct 2015, 08:13Hello Midget123,
We do apologise for the delay.
Be assured that we will have our billing team look into the provided Id number and provide feedback.
Your social media ref: SM156256
Regards,
Boitumelo
Telkom Social Media Team
We do apologise for the delay.
Be assured that we will have our billing team look into the provided Id number and provide feedback.
Your social media ref: SM156256
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply14 Oct 2015, 08:13
Official
Hello Midget123,
We do apologise for the delay.
Be assured that we will have our billing team look into the provided Id number and provide feedback.
Your social media ref: SM156256
Regards,
Boitumelo
Telkom Social Media Team
We do apologise for the delay.
Be assured that we will have our billing team look into the provided Id number and provide feedback.
Your social media ref: SM156256
Regards,
Boitumelo
Telkom Social Media Team