cancelled lte contract

Had a 24 monthLTE contract for 13 months and was struggling for 13 months no/slow speeds. During lockdown a very helpful lady at the helpdesk arranged for a technician came out and did some tests and confirmed that Telkom is not the service the promised. Based on his report I could cancel my contract without penalties. SO MY ADVICE IS TO TRY AND GET A TECHNICIAN OUT TO TEST YOUR SERVICE