Cancelled line still being billed

<p>I cancelled my landline on 29th July 2016</p> <p>i sent all documentation and received a call from Telkom confirming cancellation</p> <p>sonce then and to current date I am being billed for the line with mmonthly penalty fees for non payment</p> <p>i have phoned and emailed every number and email I can find but nothing</p> <p>still I receive bills</p> <p>this is just awful and irritating </p>