Cancelled line in same week - being listed 8 months afterwards for non payment

<p>I cancelled the new telkom line they installed in June, within a week after installation. I received confirmation of my request to cancel via telephone when i spoke to a call centre agent in July. Now 8 months afterwards, I receive a sms from Attorneys stating that my account was handed over and that i will be listed. How can i be listed for an account/service I never used but cancelled???????????!!!!!!!</p> <p> </p> <p>I have lodged a complaint at ICASA and will proceed to lodge a complaint at the NCC. This is highly unproffesional from a big company like Telkom.</p> <p> </p> <p>This whole situation could have been avoided had they just confirmed my cancellation via email but they had to take the sly road and do so via telephone. This way i do not have a copy of the cancelation only them.</p> <p> </p> <p>Utterly Disgusted!</p>